Privacy Statement

Privacy Policy RIC 4 Life B.V.

About our privacy policy

RIC 4 Life B.V. cares a lot about your privacy. We therefore only process data we need for (the improvement of) our services and treat the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services accessed on it by RIC 4 Life B.V.. The effective date for the validity of these terms is 02/06/2023, with the publication of a new version, the validity of all previous versions expires. This privacy policy describes what data about you is collected by us, what this data is used for and with whom and under what conditions, if any, this data may be shared with third parties. We also explain to you how we store your
data and how we protect your data from misuse and what rights you have in relation to the personal data you provide to us. If you have any questions about our privacy policy please contact our contact person for privacy matters, you will find the contact details at the end of our privacy policy.

Use of our services

When you register on Bengsproducts.com to buy a product or for one of our services, we ask you to provide personal data. All the data you give us we store and monitor with state-of-the-art technology. If someone has nothing to do with this data, they simply cannot access it.

We use your personal data to process your order. Without your personal data we cannot deliver the balance and wellness products you ordered. And we use your personal data to maintain contact with you. For example, if we want to check certain things with you about the order and delivery.

Sometimes we need to provide your data to third parties, in which case we require that these parties handle it just as carefully as we do, and that the data may only be used for the purpose for which we provide it. We do this through so-called processing agreements with our partners.

Bengs account

It is convenient to create an account, so you do not have to fill everything in every time you place a new order. In your account you can see and edit your contact information. And you can find information about placed orders and returns and information you wish to receive, such as newsletters. You can manage your account by logging in.

Communications

Once you send an e-mail or other message to us, we may retain those messages. Sometimes we will ask you for personal information needed to help you. This allows us to process your questions and respond to your requests. We store this data securely. We only send our newsletter if you have given us permission to do so. And you can always withdraw that consent if, for example, the quantity doesn't feel balanced.

About data processing

Below you can read how we process your data, where we store it, which security techniques we use and to whom the data can be viewed.

MyWebstore

Our online store is developed with software from MyOnlineStore. Personal data that you make available to us for our services are shared with this party. MyOnlineStore has access to your data to provide us with (technical) support, they will never use your data for any other purpose. MyOnlineStore is obliged under the agreement we have with them to take appropriate security measures. MyOnlineStore uses cookies to collect technical information regarding your use of the software, no personal data is collected and/or stored.

Email and mailing lists
MailChimp

We send our email newsletters using MailChimp. MailChimp will never use your name and email address for its own purposes. At the bottom of every email sent automatically through our website, you will see the 'unsubscribe' link. You will then no longer receive our newsletter. Your personal data is stored securely by MailChimp. MailChimp uses cookies and other internet technologies that provide insight into whether emails are opened and read. MailChimp reserves the right to use your data for the further improvement of its services and to share information with third parties in connection therewith.

Gmail
We use the services of Gmail for our regular business e-mail traffic. This party has appropriate technical and organizational measures to prevent abuse, loss and corruption of your and our data as much as possible. Gmail does not have access to our inbox and we treat all our email traffic confidentially.

Pay.com
For handling (part of) the payments in our online store we use the payment service provider Pay.nl. Pay.nl processes your name, address and residence details and your payment information such as your bank account or credit card number. Pay.nl has appropriate technical and organizational measures to protect your personal data. Pay.nl reserves the right to use your data to further improve services and in this context (anonymized) data to share with third parties. Pay.nl shares in the case of an application for a deferred payment (credit facility) personal data and order data with post-payment service providers. All the above guarantees regarding the protection of your personal data also apply to the parts of Pay.nl 's services for which it engages third parties. Pay.nl will not retain your data longer than permitted under the statutory periods.

Klarna
For handling (part of) the payments in our online store we use the platform of Klarna. Klarna processes your name, address and residence details and your payment information such as your bank account or credit card number. Klarna has appropriate technical and organizational measures to protect your personal data. Klarna reserves the right to use your data to further improve services and in this context (anonymized) data to share with third parties. In the case of an application for a deferred payment (credit facility) Klarna shares personal data and information regarding your financial position with credit rating agencies. All of the above guarantees regarding the protection of your personal data also apply to those parts of Klarna's service for which they engage third parties. Klarna will not retain your data longer than permitted under the statutory periods.

Reviews
WebshopKeur
We collect reviews through the platform of WebwinkelKeur. If you leave a review through WebwinkelKeur you are required to provide a name and email address. WebwinkelKeur shares this information with us so we can link the review to your order. WebwinkelKeur also publishes your name on its own website. In some cases, WebwinkelKeur may contact you to provide an explanation of your review. In case we invite you to leave a review we share your name and email address with WebwinkelKeur. They use this information for the sole purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to use third parties for the provision of services, for this we have given permission to WebwinkelKeur. All the above guarantees regarding the protection of your personal data also apply to those parts of the service for which WebwinkelKeur engages third parties.

Shipping and logistics
PostNL
If you place an order with us, our job is to get your package delivered to you. We use the services of PostNL to carry out the deliveries. It is therefore necessary that we share your name, address and place of residence information with PostNL. PostNL uses this data solely for the purpose of executing the agreement. If PostNL engages subcontractors, PostNL will also make your data available to these parties.

DHL
When you place an order with us, our job is to get your package delivered to you. We use the services of DHL to carry out deliveries. It is therefore necessary that we share your name, address and place of residence data with DHL. DHL only uses this data for the purpose of executing the contract. In the event that DHL engages subcontractors, DHL also makes your data available to these parties.

General purpose of processing
We use your data exclusively for the purpose of providing our services. That is, the purpose of processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data - other than at your request - to contact you at a later time, we will ask you explicit permission to do so. Your data will not be shared with third parties other than to meet accounting and other administrative obligations. These third parties are all bound to confidentiality by virtue of the agreement between them and us or an oath or legal obligation.

Automatically collected data
Data automatically collected by our website are processed for the purpose of further improving our services. This data (e.g. your IP address, web browser and
operating system) are not personal data.

Cooperation with fiscal and criminal investigations
When appropriate, RIC 4 Life B.V. may be required by law to share your data in connection with governmental fiscal or criminal investigations. In such a case, we are forced to share your data, but we will resist within the possibilities offered by law.

Retention periods
We will retain your information for as long as you are our client. This means that we will keep your client profile until you indicate that you no longer wish to use our services. If you indicate this to us we will also interpret this as a request to forget. This also means that we will not retain your data for more than two years from the last point of contact or transaction, unless there is a legal justification for doing so. Pursuant to applicable administrative obligations, we are required to retain invoices containing your
(personal) data, we will therefore retain this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents we have produced as a result of your assignment.

Your rights
Pursuant to applicable Dutch and European legislation, as a data subject you have certain rights with respect to personal data processed by us or on our behalf. We explain below which rights these are and how you can invoke these rights. In principle, to prevent misuse, we only send copies and transcripts of your data to your e-mail address already known to us. In the event that you wish to receive the data at a different e-mail address or for example by post, we will ask you to identify yourself. We keep records of processed requests; in the case of forgetting requests, we administer anonymized data. You will receive all copies and transcripts of data in the machine-readable data format we use within our systems. You have the right at any time to lodge a complaint with the Personal Data Authority if you suspect that we are using your personal data incorrectly.

Right of inspection
You always have the right to inspect the data we process (or have processed) that relate to your person or can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you, at the e-mail address known to us, a copy of all data together with a list of the processors holding this data, indicating the category under which we have stored this data.

Right of rectification
You always have the right to have the data we process (or have processed) that relates to your person or can be traced back to you rectified. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been adjusted at the e-mail address known to us.

Right to restriction of processing
You always have the right to restrict the data we process or have processed that relates to your person or can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the data will no longer be processed until you cancel the restriction.

Right to portability
You always have the right to have the data we process (or have processed) that relates to your person or can be traced back to you, carried out by another party. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you, at the e-mail address known to us, copies or transcripts of all data about you that we have processed or have processed on our behalf by other processors or third parties. In all
likelihood we will no longer be able to continue providing services in such a case, because the secure interconnection of data files can then no longer be guaranteed.

Right of objection and other rights
You have the right to object, in appropriate cases, to the processing of your personal data by or on behalf of RIC 4 Life B.V.. If you object, we will immediately cease processing your personal data pending the resolution of your objection. If your objection is well-founded, we will make copies and/or copies of the data we process (or have processed) available to you and thereafter cease processing permanently. You also have the right not to be subjected to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that it does, please contact our contact person for privacy matters.

Cookies
Google Analytics
Through our website, cookies are placed by the American company Google, as part of the "Analytics" service. We use this service to track and receive reports on how visitors use the website. This processor may be required by applicable laws and regulations to provide access to this data. We have not allowed Google to use the obtained analytics information for other Google services.

Third party cookies
In the event that third-party software solutions use cookies, this has been stated in this privacy statement.

Privacy policy changes
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy affects how we process data already collected about you, we will notify you by email.

Contact details
RIC 4 Life B.V.
The Trumpet 18A-1
1601 MK Netherlands
(316) 180-5115 E ask@bengsproducts.com
Contact person for privacy matters
Henk Reuvers